Fake solicitors; Paul Pester, chief exec of TSB

Available for over a year

The house buyers scammed out of the entire cost of their home by bogus solicitors. The boss of TSB explains why there'll be no giveaways to entice new customers. Plus, the woman who hasn't had an electricity bill for twenty years. How did it happen and how much does she owe? Presenter: Peter White Producer: Joel Moors.