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Consumer news with Winifred Robinson. The ram-raiding phenomenon in the 1980s led to shutters on our shopping streets; what measures will shops now be forced to take if they want insurance? And if security becomes overbearing, what impact will it have on our high streets and shopping centres? Tesco is threatening to take legal action against the Office of Fair Trading after the company was fined more than £10 million pounds for its part in price fixing milk and cheese nearly ten years ago. Three other supermarkets and five dairy groups were also fined making a grand total of £50 million in penalties. The collusion resulted in consumers paying £270 million more for dairy products. The supermarkets say they did it to help the farmers. Despite a new EU law compelling herbal medicinal products to display information on ingredients and dosage, researchers have found many popular products do not display this detail. The regulator for premium rate telephone lines say there has been a 77% fall in complaints over the past two years. PhonePay Plus, which used to be called ICSTIS, has hailed the news which they say coincides with a rise in the use of the services. Fraud and complaints about premium phones lines used to be legion - so what has gone right?
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