Hostel from hell? Undercover at the YMCA

BBC Stories investigates claims that the YMCA North London has been failing its young residents. As the largest provider of supported and safe accommodation in England for young people, the YMCA plays a big role in tackling youth homelessness in the UK.

However, the BBC has spoken to a variety of former and current residents and staff members who told us what life was like in the hostel, with some reporting personal stories of crime and poor conditions. The YMCA North London states it is a charity and has spent £500,000 on refurbishing the facilities in the building over the past two years.