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Failing Gracefully

Dr Kevin Fong explores the role that complex technology plays in high-risk systems and what it means for healthcare.

Dr Kevin Fong concludes his exploration of the boundaries between the medical profession and other industries for valuable lessons that might be of use to us all.

In this final episode, Kevin talks to people who have spent their lives investigating what it takes to make high-performance, high-reliability systems work safely when lives are on the line.

Since the days of Project Apollo, people have come to rely more and more heavily upon the digital computer. Whether it is aerospace, the automotive industry, medicine or even the financial sector, technology has become so central to the success of these complex systems, that it has become increasingly more difficult for the human to remain in control when these systems fail. Technology, some argue, is not just replacing us, it is displacing us.

Is this situation inevitable or is there a way to better protect ourselves from the risks that opaque, complex technological systems create?

(Photo: Kevin Fong and Paul Fjeld next to Lunar Module 2)

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27 minutes

Last on

Tue 2 Aug 201614:32GMT

Learn more with The Open University

Learn more with The Open University

To find out more about how the NHS has been trying to sustain success through a culture of improvement and learning from failures, visit OpenLearn, the home of free learning from The Open University.

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  • Mon 1 Aug 201621:32GMT
  • Tue 2 Aug 201601:32GMT
  • Tue 2 Aug 201602:32GMT
  • Tue 2 Aug 201603:32GMT
  • Tue 2 Aug 201604:32GMT
  • Tue 2 Aug 201606:32GMT
  • Tue 2 Aug 201614:32GMT

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