Four-day delay, but my airline won’t pay

A couple who planned a holiday to Honolulu say their four-day stop-off in Las Vegas was wiped out by a series of flight cancellations and delays, leaving them jetting back and forth between Dublin and Heathrow as they scrambled to make it to the US – but the airline responsible won’t pay any compensation.

Also, with seemingly ever-changing rules on the size of luggage you’re allowed to take on board flights, the team investigate whether airlines are playing fair. And the online travel agents that leave travellers fuming after demanding extra payments or not booking their holidays at all.

Presented from our Salford HQ by Louise Minchin, Gloria Hunniford and Julia Somerville.