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I’m blind - but my bank sends letters I can’t read
Episode 33 of 45
The team reveal shocking failings at a high street bank after it sent crucial communications to a blind customer by letter.
The team reveal shocking failings at a high street bank after it sent crucial communications to a blind customer by letter, meaning he couldn't read statements and which led to missed mortgage payments and the threat of his home being repossessed. And the widow who could face losing her home after discovering punishing terms and conditions in her late partner's will. The team asks if a cheap will can ever be a good will.
Last on
Wednesday10:45
Credits
| Role | Contributor |
|---|---|
| Presenter | Louise Minchin |
| Presenter | Julia Somerville |
| Presenter | Gloria Hunniford |
| Production Manager | Natalie Palmer |
| Executive Producer | Rowland Stone |
| Series Editor | Chris Walker |
| Series Producer | Lizz Martin |
Broadcast
- Wednesday10:45
