The Care Gap Exposed

Families speak out about standards of care for their relatives in care homes across the south west of England and ask: how can we trust our care homes are safe? With increasing pressures on the system, including high numbers of staff vacancies, reporter Jemma Woodman hears from providers and workers, who say the system is under immense strain. And when concerning gaps in care are discovered, is the regulator driving improvements quickly enough to protect residents?