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Mistaken identity cost me thousands

Episode 33 of 45

The team reveal the story of how a car finance company’s mistake led to the credit record of a man from Blackpool being merged with a man from south Wales who shared his name.

Julia Somerville, Louise Minchin, Gloria Hunniford and the Rip Off Britain team in Salford reveal the story of how a car finance company’s mistake led to the credit record of a man from Blackpool being merged with a man from south Wales who shared his name - leading to problems when he attempted to apply for a mortgage.

We ask whether deaf movie lovers are being short-changed by leading cinema chains, and hear from the broadband company’s customers who say quitting their contract is far too difficult.

12 days left to watch

43 minutes

Credits

RoleContributor
PresenterGloria Hunniford
PresenterJulia Somerville
PresenterLouise Minchin
Series ProducerKirk Barber
Series EditorLizz Martin
Executive ProducerRowland Stone

Broadcasts