Ripped passport wrecked our holiday

In a special holiday edition, Gloria Hunniford, Julia Somerville and the team ask how much damage is too much damage when it comes to your passport. A couple from Newport were barred from getting on the plane for their £1,700 trip to Cancun over what they say was minor passport damage after airline staff told them to peel off a sticker from an inside page. Plus a wheelchair user desperate to see the northern lights says she feels badly let down by a cruise company after her £1,500 holiday was cancelled just days before travelling. And after spending thousands of pounds, a couple facing persistent calls from a timeshare company seek help from the team.