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Thieves charged hundreds to my phone bill
Episode 24 of 45
How mobile phone theft victims are facing huge bills when crooks’ purchases are charged to them.
Julia Somerville, Gloria Hunniford and the team seek answers for people who had their mobile phones stolen and then discovered the thieves had charged them hundreds of pounds using a little-known feature called ‘charge to bill’. Plus the 94-year-old stairlift user who says she feels short-changed by the cost of the manufacturer’s maintenance plan. And are new rules designed to stop existing customers being charged more for insurance than new customers really working?
Last on
Thu 21 Nov 202410:45
Credits
| Role | Contributor |
|---|---|
| Presenter | Julia Somerville |
| Presenter | Gloria Hunniford |
| Series Editor | Sherry Knight |
| Series Producer | Lizz Martin |
| Executive Producer | Rowland Stone |
Broadcast
- Thu 21 Nov 202410:45
