Flooded six times in six years

Gloria, Angela and Julia try to help a family whose beloved home has suffered six devastating floods in as many years. With the water board, council and local developers all involved, trying to find a way forward is no mean feat. Flood resilience expert Mary Long-Dhonau, better known as Floody Mary, shows Angela her state-of-the-art 'floodmobile', with all the latest gadgets on board to help homes recover from flooding.

Also the top-notch security system that was supposed to bring peace of mind, but has done quite the opposite, and the impact of the proposed ticket office closures on disabled rail travellers.