Episode 1

It’s payday weekend and the start of a busy night shift for crews across Durham and Darlington. Sixty-five patients are waiting for an ambulance, and control are already answering one new call every 20 seconds.

Crewmates Nicola and Claire attend to a man who has been found unresponsive on the roadside, then are immediately dispatched to a known regular caller who is feeling suicidal. However, when they arrive at the patient’s house, she is nowhere to be seen. When they locate her, the patient refuses to go to hospital, but the crew believe she needs further support, so they attempt to navigate the complexities of out-of-hours mental health services.

Becky and Chloe must care for a male patient experiencing epileptic fits. As they transport him to hospital, he begins vomiting and becomes less responsive. For Becky, the job feels all too close to home as she recalls growing up with a father who suffered from frequent seizures.