Spying on the Scammers

Thousands of people fall victim to computer scams every year, but now internet hackers are fighting back. They are known as scambaiters and they target the criminal call centres that are preying on innocent victims around the world. There are dozens of these call centres in India with hundreds of employees working on a highly organised and lucrative crime. Panorama obtains hacked footage from inside one Indian call centre, which reveals exactly how it operates. Reporter Rajini Vaidyanathan tracks down the victims who have been conned and goes in search of the man who runs the whole operation.