Tax Credits and Consumer Conundrums

Jimmy Hughes is in studio, and we have a varied mix of listeners' queries for him. From returning a mac to Primark - if you haven't got a receipt are there other ways of proof of purchase?

To the wrong curtain material - three large bolts of material - our listener checked one was correct, signed the paperwork, but when the curtains arrived, one set was in a totally different material - whose mistake was it?

Do you claim tax credits, and have you got a letter from HMRC with either a black or a red stripe on it? Either way, open it now, you may have to renew them, and if you don't do it by the end of July, your payments will stop.

A man struggling to get his Sky to work - where is the missing link - is it the box, the plug or the dish? We are following the leads on that one and finally we will be discussing label requirements on alcohol.