Outfox the Market: bill rise sparks switch

Money Box reporter Dan Whitworth investigates complaints from customers of a small energy supplier, Outfox the Market, who suddenly found themselves facing huge increases to their direct debit payments. Outfox the Market emailed Anna and her husband Rob to say their direct debit amounts would be split, meaning they would pay much more during winter and less in summer. The couple are already around £200 in credit on their account so they decided to switch supplier. Outfox the Market say the direct debit change would average out over the year.

Following its administration deal with its lenders the pension fund of news publisher Johnston Press is being placed under Pension Protection Fund (PPF) rules. What happens if your pension passes to the PPF? Guest: Hilary Salt, Founder First Actuarial.

We hear from the man who ended up being reported to the police for fraud by his insurer after making a stolen jewellery claim following a burglary. Neil McFarlane, Group CEO with the specialist jewellery insurance broker T.H. March outlines what you should consider when insuring gems, rings and watches at home.

Reporter: Dan Whitworth
Presenter: Paul Lewis
Producer: Charmaine Cozier
Editor: Richard Vadon