Parcel Deliveries

Dom looks into parcel delivery services and finds out how one next-day delivery package took a year to arrive. A sentimental gift was sent for a mother whose husband had passed away. When it didn't turn up, she thought she would never see it again. Dom gets on the case - will he be able to find it?

Dom meets a couple who paid £95 to renew a driving licence that should have been free and shares advice on what to do when holidays and flights go wrong.