Main content
11/03/2010
Evan Davis is joined by a panel of top executives from the travel industry to discuss how they go about making cuts in difficult times and dealing with nightmare customers.
Evan Davis is joined by a panel of top executives from the travel industry to discuss how they go about making cuts in difficult times and dealing with nightmare customers.
Evan is joined by Mike Rutter, chief commercial officer of the airline Flybe, Nicola Shaw, managing director of the bus division of FirstGroup, and Michel Taride, president of Hertz International.
Last on
Wed 17 Mar 201004:32
BBC World Service Online
Clips
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My Bottom Line: Michel Taride
Duration: 00:46
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My Bottom Line: Mike Rutter
Duration: 01:01
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My Bottom Line: Nicola Shaw
Duration: 01:15
Broadcasts
Thu 11 Mar 201020:30BBC Radio 4- Sat 13 Mar 201017:30BBC Radio 4
- Tue 16 Mar 201012:32BBC World Service Online
- Tue 16 Mar 201016:32BBC World Service Online
- Tue 16 Mar 201023:32BBC World Service Online
- Wed 17 Mar 201004:32BBC World Service Online
Podcast
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The Bottom Line
The definitive business podcast from the BBC. Hosted by Evan Davis.
