Frequently asked questions

Yes there are a variety of catering units at the event selling both hot and cold food and drinks. There are bars selling a wide range of beers, wine, spirits and soft drinks.

Yes, there is a good mix of catering including vegetarian options.

Yes but hampers should not be any larger than 20 inches x 13 inches x 8 inches and you are not permitted to bring glass items and that includes glass bottles. You can also buy hampers. Please note no alcoholic drinks can be brought into the arena.

Yes, drinking water is available. Bottled water and other soft drinks may also be purchased from the bars and catering units.

You are not permitted to bring any glass items including bottles. Any glass items will be confiscated on entry.

Yes. Full hamper menus, prices and details on how to pre-order will be available on the See Tickets website

No, you cannot do any cooking at the event. Barbecues are not permitted (this includes disposible barbecues) and neither is any type of camping stove. There is plenty of catering at the event with a good selection of hot and cold food.

There is no specific event parking for the general public. Limited parking is available for pre-registered disabled customers. Local car parks will be in operation however the use of public transport is highly recommended.

Marble Arch is at the north end of the site and Hyde Park Corner is at the south end of the site. Knightsbridge, Victoria, Bond Street and Green Park are a short walk to the event site.

It is always advisable to check TFL journey planner for the latest public travel and transport information: http://journeyplanner.tfl.gov.uk

Full information for disabled customers attending Radio 2 Live in Hyde Park can be found here

Yes, but they need to have a ticket. Children under the age under 3 years are admitted free of charge. Children under 14 are not permitted unless accompanied by an adult.

Yes, a number of the toilet units do have baby changing facilities.

You will need to arrive together as children under the age of 14 are not permitted unless accompanied by an adult.

It is a live concert with artists performing on a stage. There will also be two large screens adjacent to the stage.

No pets are allowed within the event site. Guide Dogs however will be permitted.

We ask people not to bring and use chairs as it restricts the views of others. We do understand that they are needed by some people who have limited mobility and in these exceptional circumstances, we ask you to use them with consideration.

The following articles are not permitted on site– non-domestic knives, fireworks, smoke or gas canisters (including aerosols and nitrous oxide), Chinese lanterns, megaphones, air-horns, sound systems, flares, weapons, dangerous or hazardous items, laser devices, glass vessels, poles, unauthorised items for trading, including any goods using unauthorised event logos, and any article that might be used as a weapon and / or compromise public safety, including unofficial tabards.

Keep an eye on the weather forecast! It can be very hot during the day in September, so sunscreen is a good idea. It also gets quite chilly later on in the evening, so come prepared with some warm clothing as well.

There are no public telephones in Hyde Park.

There is no re-admission to the event. Once you have left the event you will not be able to get back in.

It is not possible to reserve a chair.

There is a ‘Meeting Point’ on the west side of the arena, and this is clearly visible once you are inside the event site.

No, tickets for Radio 2 Live in Hyde Park are now sold out. You will not be able to purchase tickets from the box office on the day.

Yes, the event will go ahead regardless of the weather conditions.

Yes, it is likely that there will be strobe lighting and a firework finale at the end of the event.

No. No tents or shelters of any kind or size are permitted.

Yes, although nothing larger than a golf umbrella, and please be considerate to people around you. You might be better off using a plastic mac with a hood.

Bicycles are not permitted in the event arena.