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NEVER MAKE ASSUMPTIONS! BOSS: Jan! Am I right in thinking that you just said "No" to a large order? MR GRUMP: Um, well, yes, I suppose I did. BOSS: What were you thinking of? MR GRUMP: Well... well... I just assumed... BOSS: What did you assume? MR GRUMP: I just assumed that because we'd never done this kind of thing before, it wasn't possible. BOSS: Jan. Never make assumptions. For a customer like her, anything is possible. Or, at least, anything was possible. MR GRUMP: I'm sorry.
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