Known Issues

    Connected TV | Update

    Why are subtitles delayed on live streams on my Panasonic TV?

    Subtitles are out of sync on live streams on some Panasonic TVs

    Connected TV | Update

    Why can I no longer access UHD content on my Panasonic TV?

    Some Panasonic TVs can no longer access Ultra HD content

    Connected TV | Update

    Why is playback cropped or zoomed-in on my Sony TV?

    The iPlayer playback screen is cropped or zoomed-in on certain Sony TV devices

    BBC iPlayer | Update

    Why can't I find audio described versions of Silent Witness on iPlayer on my TV?

    Silent Witness unavailable from the AD menu on the TV app

    Connected TV | Update

    Why do I need to sign in each time on my Samsung TV?

    Some Samsung users are being asked to sign each time they use the iPlayer TV app

    Connected TV | Update

    Why is BBC iPlayer failing to load on my connected TV?

    Problems loading the app on connected TV devices