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Feedback - the lifeblood of BBC Workplace

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Chris KaneChris Kane|13:00 UK time, Tuesday, 9 March 2010

My day got off to a nice start when I received an email setting out some feedback on a project we had recently completed.

Feedback is the lifeblood of a service organisation such as ours and it's very heartening to receive positive recognition and notes of this nature. Rather than paraphrasing it - see below for the full text.

I'm glad we were able to meet the needs and expectations of a client especially as it involved moving 100 desks! Thanks to all who contributed.

Chris

Good morning Chris,

I wanted to drop you a note to say how impressed we were with the Workplace team over the weekend. We have been planning an office 'lift and shift' for several weeks now, involving over 100 desk moves, and the Workplace team has been brilliant in the lead up to, and especially over, the weekend.

We arrived in yesterday to find it all where it should be, all the IT working and a few people walking around to solve any issues quickly. It was just brilliant. Very responsive and every detail was looked after.

A lot of people have mentioned that this was the smoothest move in BBC history! All that is thanks to the Workplace team and Siemens working so well together.

Very much appreciated, and a special thanks to David Bowen - he is just brilliant.

Emma Reynolds, BBC People

Comments

  • Comment number 1.

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