Market researchDesk research/Secondary research

Businesses use market research to identify customers’ needs and wants. Each method of market research has advantages and disadvantages for a business.

Part ofBusiness managementManagement of marketing

Desk research/Secondary research

Desk research - also known as secondary research - is when the business collects and uses information from published sources. It has been produced by someone else for a different purpose, but can be accessed by others and be of use to them. It has already been collected by someone else.

Desk research
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Desk research involves analysing information from secondary sources

Methods of collecting desk research include:

  • sales figures
  • newspapers
  • websites
  • government publications e.g. social trends
  • commercial publications e.g. Keynote and Mintel reports
AdvantagesDisadvantages
Saves timeNot specifically gathered for the business
Relatively inexpensiveMay be out of date
Widely availableMay contain bias
AdvantagesSaves time
DisadvantagesNot specifically gathered for the business
AdvantagesRelatively inexpensive
DisadvantagesMay be out of date
AdvantagesWidely available
DisadvantagesMay contain bias