Organisational structures - EdexcelBarriers to effective communication
Businesses use organisational structures to illustrate job roles and responsibilities. Organisational structures show who each employee reports to in their job.
A barrier to communication is something that stops communication happening or makes communication less effective. There are a number of barriers to effective communication.
Some barriers to communication include:
poor explanations
poor spelling and grammar
incorrect language
technology issues
poor structuring of information
use of jargonLanguage that is specific to a particular field, eg ‘revenue’ and ‘profit’ is business jargon., technical languageOfficial terms for concepts and things, that are typically best understood by people who specialise in a certain field or area, such as computer programmers or medical professionals. or slangLanguage that is very informal, is more common in speech than writing, and is often restricted to a particular context or group of people. Examples include the words 'YOLO', 'lit' and 'woke'.
lack of understanding
If communication is not received or understood properly, the result may be reduced business efficiency and mistakes. Ineffective communication may also confuse customers or stop them receiving a message, which can ultimately impact a business’ sales and profitability.
