Making human resource decisions

Businesses use organisational structures to illustrate job roles and responsibilities. Organisational structures show who each employee reports to in their job.

Businesses have many different roles and responsibilities. When recruiting to fill a vacancy, a business must decide whether to recruit internally or externally, and complete relevant documentation.

Training and development are important for businesses. They help businesses to ensure their employees are able to perform well, reach their potential and stay motivated.

Motivation determines how hard employees are willing to work for a business and how productive a business is. A business can motivate its employees through financial and non-financial methods.