Audience research

Independent Production Companies can source audience data on their transmitted programmes via the BBC Audiences Portal.

Details of how to access the portal is available on the BBC Production & Delivery website.

Access to the site is triggered by the transmission of a programme, whether that is a first transmission or a repeat, with new data added after each subsequent episode transmission.

New company accounts

To request a new account please email [email protected] with the following information:

• The company name and 'NEW' in the subject line
• The name and email address of the nominated company administrator
• The individual email addresses and mobile numbers of those requiring access (please note, these must be for the company in question only, individual email addresses for multiple companies cannot be processed)
• The name of the programme(s)
• The programme UID (as noted in the delivery pack)

Important: access requests are dealt with on a weekly basis. Instructions on how to access the site and user guides will be send by the end of the day on the Friday following the first transmission of a programme.

Companies with existing access to the portal can organise individual logins via the company's nominated portal administrator.