Skip to main contentAccess keys help

[an error occurred while processing this directive]
BBC News
watch One-Minute World News
Last Updated: Thursday, 20 November, 2003, 07:21 GMT
Patients see A&E instead of GPs
Accident and Emergency entrance
The A&E is seeing on average 50 more people a day
Managers at the South West's biggest hospital are blaming a failure to meet accident and emergency (A&E) targets on people using the department instead of seeing their GP.

Statistics for August at Plymouth's Derriford Hospital show 88.6% of patients were seen in casualty within four hours.

Managers were hoping the A&E department would meet a 90% target for seeing patients within four hours.

The shortfall is being blamed on the number of people seeking treatment increasing, on average, by about 50 a day.

Staff say they believe that many patients seen had gone straight to Casualty rather than consulting their family doctor first.

But Paula Greenidge, director of nursing operations, said staff have addressed the issue and are improving services for patients.

She added that, during September, the trust achieved its target, and during the last weekend of the month managed to get every patient admitted or discharged within four hours.




SEE ALSO:
Posts to go at hospital
19 Nov 03  |  Devon
Infection fears halt operations
29 Oct 03  |  Devon
Flesh-eating bug kills patient
13 Oct 03  |  Devon
Hospital 'may cut jobs'
02 Oct 03  |  Devon
Hospital pay talks continue
18 Sep 03  |  Devon


RELATED INTERNET LINKS:
The BBC is not responsible for the content of external internet sites


PRODUCTS AND SERVICES

News Front Page | Africa | Americas | Asia-Pacific | Europe | Middle East | South Asia
UK | Business | Entertainment | Science/Nature | Technology | Health
Have Your Say | In Pictures | Week at a Glance | Country Profiles | In Depth | Programmes
AmericasAfricaEuropeMiddle EastSouth AsiaAsia Pacific