Guernsey Post is dealing with record levels of mail

The company was severely criticised in a report from the Office of Utility Regulation when mail was severely delayed last Christmas.

The delays were due to a mix of circumstances, including a change in premises, the introduction of new sorting equipment and a change in working practices.

Despite dealing with record levels of post this Christmas, company operations director Joe Domican says everything is running very smoothly.

It has, so far, run absolutely perfectly Joe Domican, Guernsey Post

Joe Domican said: "Christmas this year has gone according to plan."

He said new automated equipment at Envoy House helped it keep on top of the levels of post.

The company delivered its 2,000,000th piece of mail for the month on Tuesday.

He said: "The most significant thing was to make use of the automated system that was put in last year.

"We have had to get it work working properly, get staff trained up to use it and to use changes in the way we work to take advantage of the investment.

"It has, so far, run absolutely perfectly."