CHANGE DIRECTION By Nicole Abley Nicole, a teacher from Berkshire, was in a car crash. It made her reconsider her life and what's important to her. Gone is the ambition for fast cars, a big house and living hard in the rat-race. Her goals are based on reward and satisfaction in a less material way these days...
Jeremy Hunt Good for her in doing something that makes her happy.
Ross Grayson I share Nicola's stance, after too being involved in a serious car smash and thus I wanted to be doing a job I enjoyed again! Plus in a customer service environment 'happy employees, should make happy customers'? Customer service is priceless?