By Julian Shea

Millwall's Paul Ifill was a particular target for abusive chants

Uefa has promised to carry on its fight against racism in football after fresh complaints about eastern European fans from British clubs playing in Europe.

There were particular problems at Millwall's 3-1 Uefa Cup defeat by Ferencvaros in Hungary, with the Lions' head of security Ken Chapman claiming it was some of the worst abuse he had heard in 15 years.

"We will read our delegate's report and may also look at television images; we take this seriously," Uefa spokesman William Gaillard told BBC Sport.

"It's one of the major contributions football can make to society".

Racism among fans remains a particular problem in parts of eastern Europe, and Millwall's Paul Ifill and Mark McCammon were subjected to abuse throughout the match.

Uefa charges Ferencvaros

England players such as Ashley Cole and Emile Heskey have been targets for abuse when on international duty in the region.

Gaillard said it was a cultural matter which should be addressed through education.

"We have made great progress in western Europe, with British clubs having great success, but in the new member states of the European Union and further east, it is more of a problem," he said.

Uefa's 10 point charter on racism 1 Permanent anti-racism signs at grounds 2 Public address announcements against racist chanting 3 Make season tickets provisional based on accepting Uefa rules 4 Prevent the sale of racist literature around grounds 5 Action against players who engage in racial abuse 6 Ensure other clubs understand the club's policy 7 Common strategy between stewards and police for dealing with racist abuse 8 Remove racist graffiti 9 Equal opportunities' policy for employment 10 Work with other groups on anti-racism education

"We do take it seriously - an example was what happened during the Croatia versus France game at Euro 2004.

"There were chants and banners held up by Croatian fans, so we had the sound tracks examined and translated, and we then fined the Croatian Federation.

"We go to great lengths to investigate and punish clubs or federations - we have a policy of zero tolerance."

The heavy punishment handed out by Uefa to Roma after recent crowd trouble at their Champions League games showed Uefa meant business, he said, although he said abusive behaviour was a slightly different matter.

"If we were looking into physical aggression it would be a different matter.

"If we're dealing with chanting by crowds, it will probably be a financial penalty or maybe we would go as far as ground closure."

Gaillard said that, in the long term, racist fans were only harming their own side as they were the ones who ended up losing.

"Financial penalties force clubs and federations to take measures against the fans and start education programmes.