What's your name?
JOAN CLAPHAM Where is it?
The High House
Moorgate St
Rotherham
S60 2DA What's the number?
01709 837432 What's the grub like, then?
COLD - WE BOOKED 2 DAYS IN ADVACE DUE TO THERE BEING A PARTY OF 30.
NO TABLES WERE SET WHEN WE ARRIVED. WE WAITED 40 MINUTES FOR THE FOOD, WHICH WHEN IT ARRIVED IT WAS COLD. HAVING PRE-ORDERED 7 JACKET POTATOES - WE WERE TOLD THEY ONLY HAD 4! What did you drink?
FLAT POP!
BOTTLES OK What's the crowd like?
NO-ONE ELSE IN And the vibe?
WHAT ATMOSPHERE Anything else you'd like to say?
POOR SERVICE ALL ROUND. WE ALSO WROTE A LETTER OF COMPLAINT BUT NEVER HAD A REPLY Value for money?
CHICKEN SANDWICH - £4.95!! NO GARNISH OR CHIPS! Comment from Andy, assistant manager:
"Although The High House is deeply apologetic towards the customer's complaint, we must stress that we were making a transition between old and new management at the time. At the time, the kitchen was run as a franchised operation, therefore the manager of the bar had little input to the running of the kitchen other than the receipt and delivery to and from the customers in question. If a customer had to wait as long as was mentioned, there may have been a good number of other customers also waiting. Should this have been the case, the bartenders would have informed said customers about the waiting time. The management would again like to apologise for the frustration caused to the customer and also mention that the chef's have now been replaced along with a fresh management team who are now endeavouring to create the perfect relaxed daytime atmosphere within the bar. Any queries should be directed to The High House, Moorgate Street, Rotherham, South Yorkshire, S60 2DA, or call 01709 837432 and ask for Andy" 
goose
the fubar underneath is miles better! pete
i think the greedy cow should re-visit the high house! it has been taken over by a better manager than the guy at the time andy i think hs name was! also a better chef! Joan Belkin
Well I can understand the comments about the food however the kitchen has apparently been taken over by different people now (from what I was told), the menu is value for money however the service is still a little slow. I found the staff to be very helpful, I was kept informed of waiting times and they made me feel very welcome, all apart from the man I assumed to be the manager who did nothing but sit at the end of the bar moaning and drinking. Keep the helpful friendly staff and get in new management, and the pub will make a brilliant venue for all. 
| 
