Ramsay: 'We have to connect with the crowd'

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Albion head coach looks ahead to a crucial game against Stoke City in the Championship. The Baggies are in the relegation zone going into the match at The Hawthorns and it comes just a day after the departure of Sporting Director and President Andrew Nestor was confirmed. The 34-year-old discusses his interactions with the American, as well as his first impressions of Mark Miles, who has returned as Executive Director five months after he left the club. Image: Getty/Adam Fradgley