Shoptheft: Bookham store uses facial recognition

Available for over a year

Could live facial recognition cameras help in the fight against shoplifting? Cases in Surrey have gone up by a fifth in a year. A group of politicians and privacy campaigners say police and private firms should stop using the technology, because of concerns around human rights and the potential for discrimination. But the government says facial recognition had "a sound legal basis" and had already led to criminals being caught. Our reporter Josie Hannett met a business owner near Leatherhead, who's now using the technology after thefts and threats to staff.