Banking without branches

Available for over a year

Is it possible to have a bank without branches? In poor areas in India a scheme is showing that it's not just possible, but desirable. It's an ambitious project - microfinance services, including loans and savings, brought to poor people in remote villages. Manish Khera, the chief executive of FINO, Financial Information Network and Operations, explains how its network of local agents works. And how a friend online is a friend for life - even if you don't want them to be.