AI Christmas Shopping, Porch Piracy, Tourist Scams

Available for over a year

Christmas shopping is either a pleasure or a pain for some. But what if you could get A.I to do it for you? Well fifteen percent of consumers say they will use AI chatbots (such as Chat GPT and Gemini) to search for deals. That's according to the business firm KPMG. But if you did use A.I. to help you buy presents ...would you admit it to anyone? And what are retailers doing to adapt this rising trend... A BBC investigation has discovered organised criminal gangs are buying legitimate haulage companies, picking up loads to be delivered to retailers we all buy from, before vanishing with the contents. Last year thieves stole goods worth more than £110 million from lorries. Experts say we all pay the price for this. We find out where these stolen goods are ending up... Home deliveries make life easier—but there’s a growing problem lurking on your doorstep. Porch piracy, the theft of parcels from front doors, has surged recently this year. With Black Friday and the festive season approaching, November and December are peak months for these crimes. We hear from two people who’ve had their parcels stolen and find out how you can protect your deliveries.... PRESENTER: SHARI VAHL PRODUCER: JAY UNGER