Tesla sales, Vulnerable Customers, 90s Perfume

Available for over a year

The Financial Conduct Authority says vulnerable customers should tell their banks and this might mean they get a better service. We will be hearing from one vulnerable customer and their experiences plus Charlotte Clark from the FCA. Plus after a week of bad news for Tesla, with sales down by 45 percent across Europe, we'll be exploring the question of whether Elon Musk might be part of the issue. And we'll hear about other examples of when the personality of the person at the top causes problems for a brand. Shari Vahl talks to Allyson Stewart-Allen a branding expert and chief executive of International Marketing Partners and Ginny Buckley founder of the EV advice site Electrifying.com. And all things 90's are back, including the perfume as a new generation of 90's obsessed Gen Z's drive sales of the likes of Joop and Angel. Suzy Nightingale, a writer and podcaster on perfume, joins the programme. PRESENTER - SHARI VAHL PRODUCER - CATHERINE EARLAM