Charging for Compensation Claims, The Slowest Public Transport and Ground Rent

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The Financial Ombudsman is to charge professional claims managers to refer cases, but they plan to keep the service free for individual consumers. Is this good news for consumers? What's the longest regular public transport trip you take? The average speed for a car these days is 17 mph - slower in cities, quicker on motorways- but some bus journeys are averaging just 7mph. Can you beat that? Some home owners have contacted You & Yours to say planned sales are falling through because of excessive ground rent charges. They say buyers can't get a mortgage on their properties because the ground rent is more than £350. We catch up with the You and Yours listener who was days away from losing her home because of delays in probate. She received the necessary paperwork to secure her home with hours to spare. Losses through fraud are estimated this year to be at £1.2 billion stolen from 3 million people. Our reporter Shari Vahl has been looking at a new idea from the police.... to try to break the spell criminals cast over their victims The cap on prices that energy companies can charge will rise by 5% in April but will that be the last hike this year? After years of little point, maybe now is the time to shop around to fix your contract? PRESENTER: WINIFRED ROBINSON PRODUCER: KEVIN MOUSLEY