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Episode details

Radio 4,20 Nov 2023,53 mins

Full Fibre Broadband, Standing Charges and Stolen Houses

You and Yours

Available for over a year

Telecoms regulator, Ofcom says just over half of us can now enjoy full fibre broadband. But some BT customers who've been told they can get it have been left in tears without a basic phone service. We find out why and what you can do before you sign a contract. No matter how many things you switch off or how much you turn down the thermostat, there's a part of your energy bill that never comes down – the standing charges. Martin Lewis says they've ballooned by 60% since 2021. Now, Ofgem is starting a consultation on their future and whether they should be binned for good. We get up to speed with you everything you need to know. Finally, our investigation in to stolen houses takes a very unexpected turn. It’s one of our stories that's gripped millions of readers online. Shari Vahl returns to the studio with an exclusive and jaw dropping update you won't want to miss. Presenter: Winifred Robinson Producer: Julian Paszkiewicz

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