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In our series on scams kicking off this week we consider what's known in the trade as "The Spell", it's what clever criminals use to persuade you to hand over your money. We ask what's behind the enduring appeal of the UK's best selling scent sprays for men. The government grant for heat pumps is rising to £7500 from today but will it be enough to persuade us all to switch off gas and go electric for our heating and hot water? We speak to the Energy Minister. We speak to a terminally ill man who bought specialist travel insurance but still found himself out of pocket. We ask an expert what to look out for when buying travel insurance. Airport lounges are expanding. More people than ever are prepared to buy a bit of peace and quiet. We'll hear from an operator about the growth and future of airport lounges. The government have re-launched their passengers rights charter. They are hoping it will help travellers complain more effectively when things go wrong .. but does it have the power yet to make a difference? PRESENTER: WINIFRED ROBINSON PRODUCER: KEVIN MOUSLEY
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