Gap Finders: John Cooper from New Home Quality Control

Available for over a year

John Cooper set up New Home Quality Control in 2018 after working for years as a carpenter on new build developments. He saw shoddy work and was asked to cover it up, he wanted to help people who were buying New Builds so set up the company in Llanelli, South Wales. His inspectors compile reports for homeowners showing snags and defects that they can then ask developers to repair. The company has gone viral on Tik Tok thanks to its popular videos which show the shoddy work on their inspections. John speaks to Shari Vahl about how his company works as well as the house building industry. We also speak to his colleague Orlando who makes the social media videos. PRESENTER: SHARI VAHL PRODUCER: LYDIA THOMAS