Forced prepayment meters; World Book Day; Bike-hire scam

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We hear what it's like to have a prepayment meter forcibly installed in your home - and ask whether energy companies are heeding Ofgem's call to compensate some customers who shouldn't have had them put in? Also on the programme, we speak to a man who tried to hire a bike in London and ended up having his bank account drained by fraudsters; investigate what's been replacing Top Shop on Britain's high streets - and ask whether World Book Day is a joyous celebration of reading or an annual headache for parents. PRESENTER: WINIFRED ROBINSON PRODUCER: TOM MOSELEY