Crowdfunding energy bills, Broadband woes, TV subscription cancellations

Available for over a year

Struggling households are turning to crowdfunding to help pay their bills. Just Giving says they’ve seen thousands of new fundraisers associated with the cost of living crisis launched this year. Rebecca Wilks tells us why she chose to ask the public for help. This year almost a million households have cancelled their streaming services. We hear from one mum who’s had to break the news to her children that they can only keep one of their on-demand services. Plus we find out what tricks the likes of Netflix and Amazon Prime are using to try and keep you hooked. And is your broadband slowing you down? Nine million of us think we’re not getting what we pay for when it comes to internet speed. Ernest Doku from USwitch explains how you can check whether your broadband is performing as well as it should be. Producer: Anna Hodges Presenter: Winifred Robinson