Getting your credit balance back from your energy supplier

Available for over a year

If there is a hundred pounds or more credit on your electricity or gas account you can get it back. We tell you how to do it and explain what the situation is if the firm has gone bust. Simon York is the man in charge of tackling fraud at Her Majesty’s Revenues & Customs. We find out how much of the furlough grants have been lost to criminals. What happens to drivers whose car is parked on the street but can’t afford to get it taxed or MOT’d? And the man who asked his insurer a question and the answer cost him £350. Presenter: Paul Lewis Reporter: Ben Carter Researcher: Sowda Ali Producer: Alex Lewis Editor: Rosamund Jones