Opodo and flight refunds, Video game simulators, Bookshops

Available for over a year

The customers having trouble getting refunds for cancelled flights through booking website Opodo. But the self-catering cottage website Sykes Cottages has now done a U-turn and decided to refund customers after first saying they could only have vouchers. The fire safety engineers trying to work through the backlog of issuing safety certificates for buildings with dangerous cladding. Video games companies are reporting rising sales of simulator games where you drive lorries, manage farms or renovate houses virtually. And, we find out how independent bookshops are getting on now they've been open for a week. Presenter: Melanie Abbott Producer: Lydia Thomas