Cruise refunds; Influencers; Post-lockdown commuting

Available for over a year

Some cruise companies are pushing customers towards receiving credit notes rather than a full refund. What are your rights? Brands are ending sponsorship contracts with social media influencers. Post covid will we still care about the glossy lifestyles promoted by influencers? Clare Seal, who runs the My Frugal Year blog thinks not, and we'll be wanting to follow influencers who promote practicality and something meaningful. West Midlands Trains tells us how it's thinking of getting its service back to normal when restrictions are eased, and how it plans to keep commuters safe. Asda tells us what it's doing to help vulnerable customers - and gives advice on how to help other businesses starting to come out of lockdown. And, the customers conned by fraudsters to move money out of their bank accounts find they're still not entitled to a fund set up by banks to refund them. Presenter: Shari Vahl Producer: Lydia Thomas