Care home cruelty, Acts of kindness, Goldcar

Available for over a year

The cruelty of carers - audio recordings of a resident being abused at a Cornish Care Home emerges. Kindness makes the world go around; the Red Cross says we can all make the world a better place with simple acts of daily kindness The down at heel Welsh High Street battling back from the brink NHS worker successfully takes on government over payment of bereavement grants to cohabiting partners who aren't married or in a civil partnership. And has the UK's worst rated car rental service cleaned for customer care cleaned up its act.