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If you need a loan or decent insurance rates, how much do you trust a machine to make the right decision for you? Companies are increasingly relying on AI to sift through masses of data to determine who is a suitable candidate for a mortgage or what price to charge you for a holiday or household product. But what are the pitfalls of relying on computers to do the work of humans? And do they have our best interests at heart? Louise Cooper talks to comparison website, GoCompare and online travel firm, Booking.com to find out how they are using AI and machine learning now and in the future. Guests: Dr Sandra Wachter is Research Fellow in Data Ethics, AI, robotics and Internet Regulation at the Oxford Internet Institute,(Oxford University Michael Veale is a Researcher in responsible machine learning at University College London Presenter: Louise Cooper Producer: Sally Abrahams.
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