Convictions, insurance and the law

Available for over a year

Major insurers are breaking the law by taking into account old criminal records, disadvantaging millions of people with spent convictions, according to research conducted by the offender charity Unlock. Four hundred thousand people in the UK have had personal details stolen from the credit reference firm Equifax. We find out what it means for the security of your data. Our investigation continues into the poor resale values of homes in new retirement complexes. This week we hear from a listener where this is affecting her ability to pay for care. Barclays have sincerely apologised after customers experienced problems with an 'upgrade' to their DIY investment platform which left thousands unable to access it. We hear from one listener who was without access for 18 days. Presenter: Paul Lewis Reporter: Tony Bonsignore Producer: Alex Lewis Editor: Andrew Smith.