Biometric security; Ryanair seats; Radio adverts

Available for over a year

Is the budget airline Ryanair sitting family and friends rows apart from each other, if they don't pay to reserve seats? Companies are investing heavily in biometric security systems which use things like fingerprints or iris images, but how secure are they and could they one day replace passwords? Why do they speak so quickly on radio adverts? The "terms and conditions" which are added on to the end of commercials and read at astonishing speed can be really hard to understand. Now, the advertising regulator, the ASA, has upheld complaints against the broadband company, Plusnet for two of its adverts. Producer: Kevin Mousley Presenter: Winifred Robinson.