Personal Independence Payment, Text message charges, Tumble dryers

Available for over a year

People with diseases that affect the way they think are being wrongly turned down for sickness benefits because of what they are saying in their personal independence assessments. We look at strange text message charges that crop up on bills. Why people with faulty tumble dryers that catch fire ARE STILL having problems with them, even after the manufacturers have sent an engineer out to fix them. How much does it cost to find your child a job? And how beauty care for those with dementia can really make a difference. PRESENTER: WINIFRED ROBINSON PRODUCER: LYDIA THOMAS.