Guide dog owner refused hotel room - GDBA CEO Richard Leaman responds

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Guide dog owner Kim Milward was illegally refused a hotel booking with her guide dog. She tells Tom Walker about her experience. CEO of Guide Dogs for the Blind Association - Richard Leaman gives his reaction. Plus, he doesn't rule out a possible future merger between GDBA and RNIB. Writer Red Szell pens his latest column and muses about being something of a reluctant guide dog owner.